Stephen is an accomplished leader, strategist, and author renowned worldwide as an adaptive change transformation expert. With numerous awards to his name, he has earned a stellar global reputation for his contributions to organisational transformation. Recognised as one of the Top 25 CX influencers in both 2020 and 2021 by the Customer Experience Magazine, Stephen’s strategic prowess has garnered attention from prestigious sources such as the BBC and the Harvard Business Review. His impressive track record also led to his appointment as a judge for the National Business Awards.

With an impressive portfolio spanning two decades, Stephen’s corporate insights and success stories have left their mark in Europe, Asia, the Middle East, and the USA. In 2012, he founded The Sense and Adapt Academy, a platform dedicated to providing businesses of all sizes with a unique and proven approach to Adaptive Change Transformation. As a recognised expert in the field, Stephen continues to empower organisations worldwide with his transformative strategies and leadership, making him a true adaptive change transformation expert.