Our IT Director helped this logistics business improve efficiency by transitioning them to using an ERP software solution, as aiding in their IT team restructuring.
This company is specialist in food delivery, business to business distribution and bulk shipping, as well as providing general supplies for coffee shops, pubs and restaurants. The company dealt mainly with large scale order and buyers.
This business required a move to an ERP software solution that would integrate with key business applications within finance. Once proven, the company would transition into the same system. This would help to improve processing and reporting on business KPIs via the modernisation of systems. Additionally, the business needed to improve its technology platform to bring scaling and efficiency gains into the IT department.
What Our Director Did
Implemented New ERP Software Solution
The company had previously been unsuccessful in bringing in an ERP system. After working with the business to understand the current business processes and workflows, the IT Director guided them through reviews to streamline and use technology where possible to remove manual interventions. The Director then worked with vendors to create a shortlist of suitable partners and systems that the business could meet. This list was then sent for review and a selection was made. After appointing the successful vendor, the Director then provided a mediation process to ensure a smooth and progressive development and transition of systems. The completed development brought additional automation to the business and allowed for internet and email orders to be processed without user intervention for the first time.
Restructured Existing Teams
Whilst wishing to keep the existing IT team intact, the Director improved the management structure. In doing so, the Director helped improve the department’s efficiency. This then had an immediately beneficial impact on the business.
There were significant, noticeable increases in efficiency across the business following the Director’s work. Increases in revenue were also recorded, and there were savings made on staff costs, in part thanks to internet orders being possible for the first time.